Frequently Asked Questions
FAQS
Taking the First Step Toward Recovery
Starting rehabilitation can feel overwhelming. Choosing to seek professional help can be difficult, especially during a challenging time. At Bridges of Hope, we understand the concerns and uncertainties that come with this decision. Taking the first step toward treatment is also the first step toward healing, recovery, and a better future. Our compassionate and experienced team is here to guide you and your family throughout the process. We provide personalized support and work closely with families to help ensure that every individual receives the care, encouragement, and guidance they need throughout their recovery journey.
What are the criteria for admission?
Consent and waivers must be accomplished by closest kin.
Is there a waiting list?
There is generally no waiting list, but please check availability when you inquire.
What do I do upon admission?
Upon admission, you are given a step by step procedure and guidelines on your obligations and role in the program as a family member or co-dependent.
How can we get our loved one in your facility?
With proper coordination, cooperation, and documentation we should be able to help a family bring in their loved one who needs help.
What are your admission hours, and how can I coordinate arrangements?
Our team is available 24/7 to assist with admission inquiries and coordinate the necessary arrangements. Please call our hotline at 09175098826 for assistance.
When and how do I make payments or payment schedule?
As soon as you enroll a loved one into our program. You may arrange this with our admin department.
How long does the treatment last?
This will depend on the progress and insight of your loved one once they are enrolled.
What happens to our loved ones when they enter the facility?
They, the residents, will be advised to rest for a few days so they can be nourished physically and mentally before their program starts.
What can we expect from the first few months of treatment?
In the first few months, residents may experience cravings, urges to gamble, or emotional and psychological challenges. The priority is to manage withdrawal symptoms, stabilize their well-being, and help them adjust to the treatment program.
What do they do inside?
Our daily routine is filled with activities designed to help residents better understand themselves, recognize their weaknesses, and turn them into strengths. A complete schedule of program activities will be provided to families upon admission.
What is the typical day in the facility like?
Residents are divided and assigned their own departments and each of them have their own daily tasks that they need to accomplish before the end of the day.
Is there a dress code?
There is no required uniform, but guidelines on appropriate clothing for male and female residents will be provided by the Admin Office upon admission.
Can the residents work while in treatment?
Generally, this is a privilege that can be earned after a few months of treatment, when the resident have manifested genuine change and transformation.
Can residents bring into the facility gadgets like phones, laptops, etc?
No, gadgets and electronics are not allowed so that the residents will have no distractions.
What if the resident has underlying health conditions?
We encourage families to complete the medical background report thoroughly so we can refer it to our doctors for proper assessment and management of the resident.
What if the resident has underlying mental condition/s?
In cases of permanent mental disabilities or conditions that require specialized care, we recommend transferring the resident to an appropriate medical facility for proper assessment and treatment.
What if the resident has a special diet?
Our medical staff manages the residents’ daily diet and nutrition plan, working hand in hand with our nutritionist and dietitian to ensure their nutritional needs are properly met.
What if the residents has religious restrictions?
We respect everyone’s religious affiliations and beliefs, and give them the necessary time and space to practice them.
What if the resident has prescribed medication, and how will it affect the detox and treatment program?
Our medical director reviews all residents’ current and past medical history and makes medical recommendations accordingly.
Is there a detox program?
Yes, the detoxification program is medically supervised and it is incorporated into the program.
Is there family and/or marriage counselling?
Yes, family and marriage counselling sessions are provided in the facility.
When can we start to see our loved one?
Visitation depends on the resident’s progress and level of insight into their recovery. Residents must earn this privilege through their efforts in the program, and we will guide families on when it is most appropriate to begin visits.
What is allowed/not allowed during visitation?
The general rules of visitation are given to the family when the resident is given this privilege.
What happens after rehab?
We take pride in being the only center to offer a free lifetime aftercare program and halfway house privileges. We also provide opportunities for our graduates to work alongside us in helping others on their journey to recovery.
We're here to help.
Have More Questions?
Reaching out for help can be difficult—but you don't have to figure everything out on your own. Whether you're seeking help for yourself or someone you love, our team is here to listen, answer your questions, and help you understand the next steps.
